`); printWindow.document.close(); printWindow.onload = function() { setTimeout(() => { printWindow.print(); }, 500); }; }; window.downloadPDF = function(reclamoId) { if (reclamoId) { generatePDF(reclamoId); } else { showErrorToast('Error', 'No se puede generar el PDF en este momento'); } }; } async function handleFormSubmit(e) { e.preventDefault(); if (currentStep !== 4 || !validateCurrentStep()) return; const submitBtn = document.getElementById('submitBtn'); const btnText = submitBtn.querySelector('.fagy-reclamaciones-btn-text'); const spinner = submitBtn.querySelector('.fagy-reclamaciones-spinner'); btnText.style.display = 'none'; spinner.style.display = 'block'; submitBtn.disabled = true; const formData = new FormData(e.target); const dniFrontInput = document.getElementById('dniFrontInput'); const dniBackInput = document.getElementById('dniBackInput');if (dniFrontInput && dniFrontInput.files[0]) { formData.append('dni_front', dniFrontInput.files[0]); }if (dniBackInput && dniBackInput.files[0]) { formData.append('dni_back', dniBackInput.files[0]); } const consentCheckbox = document.getElementById('consentCheckbox'); const consentAccepted = consentCheckbox && consentCheckbox.classList.contains('checked') ? 'si' : 'no'; formData.append('consentimiento_inicial', consentAccepted); formData.append('action', 'fagy_submit_reclamacion'); formData.append('nonce', '511b21e2d0'); try { const response = await fetch('https://fagy.com.pe/wp-admin/admin-ajax.php', { method: 'POST', body: formData });const data = await response.json();if (data.success) { const trackingNumber = data.data.tracking_number || 'FAGY-' + Date.now().toString().slice(-8); const reclamoId = data.data.reclamo_id || null; if (reclamoId) { window.currentReclamoId = reclamoId; const pdfDownloadBtn = document.getElementById('fagy-pdf-download-btn'); if (pdfDownloadBtn) { pdfDownloadBtn.style.display = 'block'; } } showSuccessToast( 'Reclamación Registrada', `Su reclamación ha sido registrada exitosamente. Número de seguimiento: ${trackingNumber}` ); document.getElementById('trackingNumber').textContent = trackingNumber; setTimeout(() => { const form = document.querySelector('.fagy-reclamaciones-form'); const successMsg = document.getElementById('successMessage'); if (form) { form.style.display = 'none'; form.style.visibility = 'hidden'; } if (successMsg) { successMsg.style.setProperty('display', 'block', 'important'); successMsg.style.visibility = 'visible'; setTimeout(() => { const successElement = successMsg; if (successElement) { const offsetTop = successElement.offsetTop - 100; window.scrollTo({ top: offsetTop, behavior: 'smooth' }); } }, 200); } document.querySelector('.fagy-reclamaciones-progress')?.style.setProperty('display', 'none', 'important'); }, 1500); } else { showErrorToast( 'Error al Registrar', data.data || 'Ha ocurrido un error al procesar su reclamación' ); } } catch (error) { showErrorToast( 'Error de Conexión', 'No se pudo conectar con el servidor. Por favor, verifique su conexión e intente nuevamente.' ); } finally { setTimeout(() => { btnText.style.display = 'inline'; spinner.style.display = 'none'; submitBtn.disabled = false; }, 1000); } } function createToast(type, title, message, duration = 5000) { const container = document.getElementById('toastContainer'); if (!container) { return; } const toastId = 'toast_' + Date.now(); const toast = document.createElement('div'); toast.className = `fagy-toast ${type}`; toast.id = toastId; const icon = type === 'success' ? '✓' : '✕'; toast.innerHTML = ` × `; container.appendChild(toast); setTimeout(() => { toast.classList.add('show'); }, 100); if (duration > 0) { setTimeout(() => { removeToast(toastId); }, duration); } return toastId; } function removeToast(toastId) { const toast = document.getElementById(toastId); if (toast) { toast.classList.remove('show'); setTimeout(() => { if (toast.parentNode) { toast.parentNode.removeChild(toast); } }, 400); } } window.showSuccessToast = function(title, message) { return createToast('success', title, message); }; window.showErrorToast = function(title, message) { return createToast('error', title, message); }; window.resetForm = function() { document.getElementById('reclamacionesForm').reset(); document.querySelector('.fagy-reclamaciones-form').style.display = 'block'; document.querySelector('.fagy-reclamaciones-form').style.visibility = 'visible'; document.getElementById('successMessage').style.display = 'none'; document.querySelector('.fagy-reclamaciones-progress')?.style.setProperty('display', 'flex', 'important'); currentStep = 1; const progressBar = document.getElementById('progressBar'); if (progressBar) { progressBar.style.setProperty('width', '25%', 'important'); progressBar.setAttribute('data-progress', '25'); } document.querySelectorAll('.fagy-reclamaciones-form-step').forEach((step, index) => { step.classList.remove('active'); step.style.transform = ''; step.style.opacity = ''; step.style.display = index === 0 ? 'block' : 'none'; }); document.querySelector('.fagy-reclamaciones-form-step[data-step="1"]').classList.add('active'); document.querySelectorAll('.fagy-reclamaciones-step').forEach(step => { step.classList.remove('active', 'completed'); }); document.querySelector('.fagy-reclamaciones-step[data-step="1"]').classList.add('active'); const fileUploadArea = document.getElementById('fileUploadArea'); const fileList = document.getElementById('fileUploadList'); const fileInput = document.getElementById('fileInput'); if (fileUploadArea && fileList && fileInput) { fileUploadArea.classList.remove('success', 'error', 'dragging'); fileList.innerHTML = ''; fileInput.value = ''; } document.querySelectorAll('.fagy-reclamaciones-checkbox').forEach(checkbox => { checkbox.classList.remove('active'); const input = checkbox.querySelector('input[type="checkbox"]'); if (input) input.checked = false; }); document.querySelectorAll('.fagy-reclamaciones-radio').forEach(radio => { radio.classList.remove('active'); }); document.querySelectorAll('.fagy-reclamaciones-toggle-option').forEach(option => { option.classList.remove('active'); }); document.querySelectorAll('input[type="radio"]').forEach(radio => { radio.checked = false; }); document.querySelectorAll('select').forEach(select => { select.selectedIndex = 0; select.dispatchEvent(new Event('change')); }); document.querySelectorAll('textarea').forEach(textarea => { textarea.value = ''; }); document.querySelectorAll('input[type="text"], input[type="email"], input[type="tel"], input[type="number"]').forEach(input => { input.value = ''; input.classList.remove('error'); }); document.querySelectorAll('.fagy-reclamaciones-input-group').forEach(group => { group.classList.remove('error'); }); document.querySelectorAll('.error-message').forEach(error => { error.remove(); }); updateProvincias(); document.getElementById('submitTime').value = Date.now() / 1000; document.querySelector('input[name="nombres"]').required = true; document.querySelector('input[name="apellidos"]').required = true; document.querySelector('input[name="dni"]').required = true; document.querySelector('input[name="razon_social"]').required = false; document.querySelector('input[name="ruc"]').required = false; setTimeout(() => { window.scrollTo({ top: document.querySelector('.fagy-reclamaciones-hero').offsetTop - 100, behavior: 'smooth' }); }, 100); }; window.downloadComplaintPDF = function() { if (window.currentReclamoId) { const printUrl = 'https://fagy.com.pe/wp-admin/admin-ajax.php?action=fagy_print_view&id=' + window.currentReclamoId; window.open(printUrl, '_blank'); } else { alert('Error: No se pudo encontrar el ID del reclamo.'); } }; })();